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November 22, 2008 Spacer Image
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Positive Pay FAQs

Positive Pay FAQs

Q How do I sign up for this service?
A Contact your nearest branch and sign a Positive Pay Agreement. For a list of our branch offices, see the back of this brochure or visit our website at www.sjbank.com.
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Q Do I need special software?
A No. Positive Pay accepts any format your business software currently provides, as long as it is consistent and includes the check number, issued date and amount.
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Q What is an exception?
A

Exceptions are discrepancies between your supplied file and incoming checks. We compare the two and alert you to any differences, such as:

  1. Checks that have never been on your “issued checks” file
  2. Items that duplicate ones that have already been paid
  3. Items with no check number or zero for the check number
  4. Items with amounts that don’t match the issued file
  5. Stale dated items (checks more than six months old)
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Q What reports are available?
A Positive Pay is an excellent business tool that provides you with reports designed to keep you on top of your account. Reports are provided on outstanding issued checks, cleared checks, exception items, voided and stopped items, and stale dated checks.
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Q How much will this service cost my business?
A Our pricing structure is very competitive in our banking market. Please contact one of our branches for the most current price.
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